Hertzberger HR Consulting: Human Rights, Human Resources, the Human Touch
Human Rights, Human Resources, the Human Touch

Customer Service Training

Customer service is the "face" of an organization. If that face is confused or indifferent, even a good company will lose credibility and business. Hertzberger HR Consulting will design a "hands-on" customer service workshop that fits with your mission, goals, and values. Participants will learn to eliminate barriers to good customer service, be responsive to customer needs, and deal with difficult people and situations. All modes of customer service are explored, including face-to-face, phone communications, and electronic media.

© 2013 Hertzberger HR Consulting, website design by Jeff Sproul.. Image: Vlado / FreeDigitalPhotos.net

Areas Served

Aberfoyle | Cambridge | Clinton | Elmira | Elora | Exeter | Goderich | Grandbend | Guelph
Ingersoll | Kitchener | Listowel | London | Mitchell | Norwich | St. Marys | Stratford | Waterloo

Contact us for other cities serviced in Southwestern Ontario